The Inbound Onboarding Kit is designed to help new inbound and import operations professionals understand how inbound supply chain activities work in a real operational environment.
This kit focuses on end-to-end inbound processes, from supplier readiness and shipment tracking to customs clearance, receiving, and coordination with internal teams.Instead of generic logistics training, the kit guides learners through real inbound workflows, daily follow-ups, documentation handling, and common issues such as delays, shortages, clearance problems, and demurrage risks.
By the end of the onboarding period, inbound team members are able to manage inbound shipments confidently, communicate effectively with suppliers, freight forwarders, and customs brokers, and support delivery, cost, and inventory KPIs.
Curriculum
- 3 Sections
- 17 Lessons
- 52 Weeks
- 1st Month (Inbound Onboarding)7
- 2nd Month (Inbound Onboarding)5
- 3rd Month (Inbound Onboarding)5
What’s Inside the Kit:
- End-to-end inbound import flow map
- Inbound fundamentals and daily responsibilities
- Key import documents & Incoterms explained
- Core inbound KPIs (arrival, clearance, cost control)
- Daily inbound tracking tools & control tower
- Freight forwarder follow-up and management basics
- Weekly inbound checklist & tracking dashboard
- Real inbound problem-solving scenarios (delays, missing docs, damages)
- Professional email templates & escalation guidelines
- Practical coordination with warehouse, procurement, finance, and planning
Who Is This Kit For
- New Inbound / Import Operations hires
- Junior logistics and inbound coordinators
- Fresh graduates joining inbound or import roles
- Employees transitioning into inbound, logistics, or import functions
- Companies onboarding inbound teams and aiming to reduce delays and operational risk
